Engage, Encourage & Inspire

Refund policy

RETURN POLICY

Last updated October 06, 2021


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a refund.

RETURNS

All returns must be returned within 14 fourteen (14) days of the delivered date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item you must post back to the below address - 

Diddikicks Returns 
The Cube 
Coe Street 
Bolton 
BL3 6BU

Diddikicks Group Services
Enclose a note with your order number and contact details.

We do not offer exchanges. You will need to place another order if you are needing another size etc. 
United Kingdom  

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your refund return. Please allow at least 10 working seven (7)days from the receipt of your item to process your refundreturn. Your refund will not include the postage originally paid to ship your order out to you.

EXCEPTIONS    

For defective or damaged products, please contact us - dispatch@diddikicks.co.uk providing pictures of the damaged items. 
 
Please Note
      
     ●     Sale items are FINAL SALE and cannot be returned.        
     ●     Personalised items may not be returned unless faulty   No WHOOPS items can be returned. 

QUESTIONS

If you have any questions concerning our return policy, please contact us at:
0161 300 4665 
dispatch@diddikicks.co.uk